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| Sr. No. | 8 P's | 8 C's |
|---|---|---|
| 1. | Product (or service) | Customer |
| 2. | Price | Cost |
| 3. | Promotion | Content & Communication |
| 4. | Place | Convenience |
| 5. | People | Customer Service |
| 6. | Packaging | Creativity & Culture |
| 7. | Process | Connection |
| 8. | Physical evidence | Credibility |
| 9. | Positioning | Control |
| 10. | Performance | Commitment |
A push strategy is to push a product at a customer, while a pull strategy pulls a customer towards a product. Push strategy is a quick way to move a customer from awareness to purchase, while pull strategy is about creating an ongoing relationship with the brand.
Outbound marketing involves proactively reaching out to consumers to get them interested in a product. By contrast, inbound marketing centers on creating and distributing content that draws people into your website. Outbound is a better short-term solution with higher long-term costs, while inbound marketing tends to be the better long-term solution with its own set of associated investment costs.
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